Disaster Recovery Managed Services

Part of Cyber Protect Cloud

Expect the unexpected. Ensure your business has the resilience to keep running; no matter what..

Disasters and cyberattacks are no longer a matter of “if”, but rather “when” they will occur. Is your business ready for the inevitable? For many, the answer is at best “maybe”. Your business needs to keep operations up and running; no matter what the situation. Simple daily backups are no longer enough to ensure your business can keep systems up and running in the event of disaster. If disaster does strike, how can you ensure that your business and its technology has the resilience to protect data and able to recover quickly?

Do the numbers: what is the true cost of downtime?

The impact to your business from unexpected downtime is immeasurable. Almost half of small to medium businesses that incur a major technology catastrophe never recover. There is no business immune from downtime, whether at the hands of Mother Nature, employee error, or a cybercriminal, Downtime risks losing big money for your business. Consider these factors to calculate the actual downtime cost per hour for your business:

Lost revenue
If your business is down, it simply cannot generate revenue. Consider your company’s gross annual revenue and calculate that per hour

Lost productivity
The cost of downtime increases when your employees are unable to work or are forced to perform non-revenue related activities

Cost to recover
What data was lost? What services and employee time was required to recover lost data?

Intangible costs
Any damage to reputation or brand results in dollars lost. Downtime can cast an unrecoverable shadow over your business

What is Disaster Recovery, and how can it help your business?

Disaster recovery is the practice of anticipating, planning for, surviving, and recovering from a disaster that may affect a business. Disasters can include:

  • Cyber-attacks by hackers or malicious insiders

  • Natural events like earthquakes or hurricanes

  • Failure of equipment or infrastructure, such as a power outage or hard disk failure

  • Human error such as accidental erasure of data or loss of equipment

What are Disaster Recovery Managed Services?

With Disaster Recovery Managed Services, you get complete peace of mind knowing you are safeguarding your data, employee productivity, and business. Disaster Recovery Managed Services enable outstanding business continuity and complete protection of your data with backup and disaster recovery in a single solution for your business. We will establish, execute and support your business continuity strategy by replicating your systems, storage, and all installed software onto an on-premises location and into one of our cloud data centers. If the worst happens, we can quickly reboot your systems — on your site or in the cloud — allowing you to continue to provide IT services to your employees and to your clients. Our services help you plan, implement and secure your business with the most effective, next-generation technologies and expertise.

Predictable and dependable business continuity:
Minimize business impact and achieve the fastest recovery from a disaster or cyberattack

Malware-free recovery ensures successful recovery every time:
Our service team and solution prevent reinfection by failing over to a malware-free recovery point

Flexibility in recovery solutions – any system, any hardware, any environment:
Our clients are free to decide where to recover their systems – to the same or different hardware, to a physical or cloud environment

White-glove support with proactive 24x7x365 threat feed intelligence:
Our dynamic view of real-time threat alerts most relevant to your environment allow us to mitigate any impact to you proactively

Why do businesses outsource disaster recovery?

Being prepared for any disaster is necessary for your business, but what are the costs, and why outsource? Building a disaster recovery site, training your IT team, and purchasing the necessary equipment can take a heavy toll on your budget, not to mention the expenses that go along with disaster recovery planning, implementation and testing. Aside from upfront costs, here are three main drivers by businesses outsource disaster recovery:

Minimize any interruption:
In the event of any disaster, even if it is completely unexpected, your business should be able to continue operating with minimal interruption. Business continuity helps your company maintain resiliency, and respond quickly to an interruption; saving money, time and company reputation.

Bolster regulatory compliance:
Many jurisdictions now have regulations in place that mandate disaster recovery planning for most industries. A disaster recovery plan (DRP) in compliance is a documented, structured approach that describes how an organization can quickly resume work after an unplanned incident.

Fill the IT skillset gap:
Outsourcing a trusted IT advisor for disaster recovery planning and solution build fills the gaps for the IT skills shortages and controls your costs.

What steps will our team take implementing your business’s Disaster Recovery Managed Services?

  1. Take inventory and define your business’s key assets: We will help prioritize your assets; whether business critical, important or noncritical. It will help focus on recovering the most vital assets first so that your business can begin functioning again as quickly as possible.

  2. Help you decide the best recovery window (RPO and RTO): What period of downtime can your business sustain? Is it within minutes, hours or days? This is done when defining your RTO and RPO:

    RTO (Recovery Time Objective) refers to how much time an application can be down without causing significant damage to your business.
    RPO (Recovery Point Objective) refers to the amount of data that can be lost before significant harm to your business occurs.

  3. Define your recovery solution: We will help determine the best way to replicate your data between multiple disaster recovery sites. Data replication is a key component of any disaster recovery strategy, as it makes sure an accurate and up-to-date copy of data always exists in case of cybersecurity breach, a system failure or any other disaster.

  4. Test the disaster recovery solution and thereafter manage and maintain it: Even backups can fail in a disaster, so its paramount to test your replicated data and ensure it can be restored back to your business’s site. We repeat this step periodically to ensure the setup is working.